Your Privacy & Rights,
Protected with Care

1 Information We Collect

When you shop with us, create an account, or reach out for support, we may collect the following types of information:

• Personal Identifiers: Your name, email address, shipping address, billing address, and phone number when you place an order or create an account.
• Payment Information: We use third-party payment processors (such as Shopify Payments, PayPal, or Stripe) and do not store your full credit card number on our servers.
• Order & Transaction Data: Details about purchases you've made, returns, and communications about your orders.
• Usage & Device Data: Browser type, IP address, pages visited, time spent, and referring URLs — collected automatically via cookies and analytics tools.
• Communications: Any messages, emails, or reviews you submit to us.
• Marketing Preferences: Email opt-ins, SMS consent, and your communication preferences.

We do not collect sensitive personal information such as Social Security numbers, health data, or financial account credentials.

2 How We Use Your Information

Your information helps us run our boutique and make your shopping experience as smooth and joyful as possible. Specifically, we use it to:

• Process and fulfill your orders, including shipping notifications and updates
• Communicate with you about your account or inquiries
• Send marketing emails or SMS messages if you've opted in (and you can opt out any time!)
• Improve our website, products, and customer experience
• Prevent fraud and maintain the security of our platform
• Comply with applicable legal obligations under Texas and federal law
• Personalize your browsing experience and product recommendations

We will never use your data in ways you haven't been told about. If our practices ever change, we'll update this policy and notify you.

3 Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for their own marketing. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third parties who assist in operating our website and conducting our business (e.g., Shopify, shipping carriers like USPS/UPS/FedEx, email platforms, payment processors). These parties are contractually obligated to keep your information confidential and use it only to provide services on our behalf.
• Legal Requirements: If required to do so by law or in response to valid legal process (such as a court order or subpoena), we may disclose your information.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all assets of Blooming Courage Boutique, customer data may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change.
• Protection of Rights: We may disclose information when we believe it is necessary to protect the rights, property, or safety of our boutique, customers, or others.

4 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytics data. Types of cookies we use include:

• Essential Cookies: Necessary for the website to function (e.g., keeping items in your cart, maintaining your login session).
• Analytics Cookies: Tools like Google Analytics help us understand how visitors interact with our site so we can improve it.
• Marketing Cookies: Used to deliver relevant ads and track the effectiveness of our marketing campaigns (e.g., Meta Pixel, Pinterest Tag).

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality. We honor "Do Not Track" signals where technically feasible.

5 Your Privacy Rights

As a Texas resident (and in accordance with applicable federal law), you have the following rights regarding your personal information:

• Right to Know: You can request details about what personal information we have collected about you.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
• Right to Delete: You may request that we delete personal information we've collected about you, subject to certain exceptions required by law.
• Right to Opt-Out: You may opt out of marketing emails at any time by clicking "Unsubscribe" in any email, or opting out of SMS by replying STOP.
• Right to Non-Discrimination: We will never treat you differently or penalize you for exercising your privacy rights.

6 Data Security & Retention

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order records are typically retained for 7 years for accounting purposes. You may request deletion of your account data at any time.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your information, we will notify you as required by applicable Texas and federal law.

7 Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. If you believe we may have information from or about a child under 13, please contact us immediately.

8 Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or payment providers). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will provide a more prominent notice (such as a banner notification or email). Your continued use of our website after any changes constitutes your acceptance of the updated policy.

1 Acceptance of Terms

By accessing or using the Blooming Courage Boutique website (bloomingcourageboutique.com) or making a purchase, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.

These Terms of Use constitute a legally binding agreement between you and Blooming Courage Boutique, a business operating under the laws of the State of Texas, United States. We reserve the right to update these terms at any time; continued use of our site constitutes acceptance of any revised terms.

2 Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to make purchases on our site. By using our website and placing an order, you represent and warrant that you meet this eligibility requirement.

3 Products, Pricing & Orders

We've worked hard to describe and photograph our products as accurately as possible. However, we do not warrant that product descriptions, colors, sizing, or other content is always perfectly accurate. Colors may vary slightly due to monitor settings.

• Pricing: All prices are displayed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors.
• Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, errors in product information, or stock unavailability. We will notify you promptly if your order is cancelled and process any applicable refund.
• Sales Tax: Applicable Texas sales tax will be collected on orders shipped to Texas addresses, as required by law.
• Availability: All items are subject to availability. We do not guarantee that items will remain in stock. In the event of an out-of-stock situation after your order is placed, we will notify you and offer a refund, exchange, or backorder option.

4 Shipping & Delivery

We ship to addresses within the United States. Estimated delivery times are provided at checkout and are not guaranteed. Blooming Courage Boutique is not responsible for delays caused by shipping carriers, weather events, or other circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

Please ensure your shipping address is accurate at checkout. We are not responsible for packages delivered to incorrectly entered addresses. If a package is returned to us due to an undeliverable address, we will contact you and may charge additional shipping fees to reship.

5 Returns & Exchanges

We want you to love what you bloom into! If you're not completely satisfied with your purchase, please refer to our separate Return Policy page for complete details on eligibility, timeframes, and procedures. In general, items must be unworn, unwashed, and in original condition with tags attached to qualify for return.

6 Intellectual Property

All content on our website — including but not limited to text, graphics, logos, product images, photography, and the overall design — is the property of Blooming Courage Boutique or its content suppliers and is protected by applicable U.S. and Texas copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, transmit, display, publish, or sell any content from our site without prior written permission. Limited, non-commercial use for personal reference is permitted. The Blooming Courage Boutique name, logo, and taglines are trademarks of the business and may not be used without express written consent.

7 User Content & Reviews

By submitting reviews, photos, testimonials, or other content to our website or social media, you grant Blooming Courage Boutique a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute such content for business purposes, including marketing and promotion. You represent that you own or have the right to submit such content and that it does not infringe on any third-party rights.

We reserve the right to remove any user content that we deem inappropriate, offensive, misleading, or in violation of these terms, at our sole discretion.

8 Prohibited Conduct

When using our website, you agree not to:

• Use the site for any unlawful purpose or in violation of any regulations
• Attempt to gain unauthorized access to any portion of our website or systems
• Interfere with or disrupt the security, integrity, or performance of the website
• Submit false, misleading, or fraudulent information
• Collect or harvest personal data of other users
• Use automated systems (bots, scrapers) to access the site without our express written permission
• Engage in conduct that is harmful, harassing, defamatory, or abusive toward other customers or our team

9 Disclaimers & Limitation of Liability

OUR WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE TEXAS AND FEDERAL LAW, BLOOMING COURAGE BOUTIQUE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF (OR INABILITY TO USE) OUR WEBSITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SITE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.

Some states do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you in their entirety.

10 Indemnification

You agree to indemnify, defend, and hold harmless Blooming Courage Boutique, its owner(s), employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of our website, your violation of these Terms of Use, or your violation of any third-party rights.

11 Governing Law & Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved informally by contacting us. If informal resolution is unsuccessful, any legal action shall be brought exclusively in the state or federal courts located in Texas, and you consent to personal jurisdiction in such courts.

For disputes involving amounts under $10,000, both parties agree to attempt resolution through binding arbitration administered by the American Arbitration Association (AAA) under its consumer arbitration rules, unless you opt out in writing within 30 days of first accepting these Terms.

12 Severability & Entire Agreement

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms otherwise remain in full force and effect. These Terms of Use, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and Blooming Courage Boutique with respect to your use of our website and supersede all prior agreements and understandings.

13 Contact Us

Got questions? Want to bloom brighter? We're here. Reach out anytime — we're a real human team who actually reads every message.